Frequently Asked Questions
What are the products made of?
Acrylic resin. It is non-toxic, solvent and VOC free. This material is strong, Lightweight, heat resistant, soft to the touch.
Do you make customized items?
Yes, we can make an item for you based on your color preference with no extra fee. Please refer to the page customize for more information.
Do you ship internationally?
Yes, please refer to our shipping policy for more details about the shipping costs.
How long does it take to receive an item?
Our items are made to order to avoid any wastage. It takes approximately 1-3 days to make an item before it get shipped. The shipping time in the Netherlands is 1-3 days and longer if it's international. If you have any questions about the delivery, please contact us via the contact form.
Are the products dishwasher and microwave proof?
All our items are not dishwasher and microwave proof. However, each item is sealed with a natural sealer that makes it water-resistant and prevents it from damages. If the item comes in contact with water, gently wipe it with a damp cloth. It is recommended to wipe strong stains such as coffee and wine as soon as possible. Avoid scratching it and using harsh cleaning products.
Is our packaging eco-friendly?
We strive to not add more plastic into this world, hence the majority of our packaging is paper and cardboard.